This is a tool created to control a call center. It is integrated with Bitrix24 and Asterisk. It gives you full control over calls and agents calls in real time.
There are almost always a series of questions that a manager asks a client when they call. The application allows you to prepare them in advance and shows them directly in the call window.
SwiftCallback.com is a widget that can be easily installed on your website, enabling seamless callback functionality and call tracking to enhance customer interactions and optimize marketing efforts.