IQdesk is the email and webform ticketing system, created for customer service teams in mind, enabling seamless collaboration and the delivery of effective and prompt support to your customers.
No more endless hours spent on creating reports and issuing invoices - now a single app can calculate all the labor costs (time and expenses) for a project.
Platform for Internal Ticketing directly inside your Bitrix24. You can create ticket, escalate to another department, configure ticket category, and monitor ticket solving inside the dashboard. Form is customizable based on your needs
The application generates reports from all tasks' and workgroups' fields. Reports can be created manually or automatically and sent via email in CSV and Excel format. With this application, you will be able to generate more consistent, logical, and readable reports from tasks and projects.