SMSAPI

SMSAPI lets you send individual and bulk SMS directly fr om Bitrix24 and connect SMS to automation rules, workflows, CRM details, and CRM Marketing. Your team can reach customers quickly with time-sensitive messages while keeping sends tied to CRM context instead of a separate tool.

Why businesses use it

SMS remains one of the fastest channels for confirmations, reminders, and follow-ups. Businesses use this integration to automate routine notifications, support sales outreach, and run marketing sends from the same place wh ere customer history already lives.

Business value

• Reach customers quickly on mobile with high open rates
  
• Automate reminders, alerts, and funnel steps from CRM logic
  
• Reduce manual copy-paste between CRM and messaging tools
  
• Keep SMS activity visible next to deals, contacts, and marketing campaigns
  

Common use cases

• Send appointment confirmations and reminders
  
• Notify customers about order, delivery, or payment status
  
• Trigger SMS when a lead status changes or a deal reaches a stage
  
• Run targeted SMS from CRM Marketing, including bulk campaigns
  

How it works

Connect SMSAPI in Bitrix24 and link it to automation rules, workflows, CRM details, and CRM Marketing. Messages fire from Bitrix24 when your conditions are met, or your team can send manually from a record when needed.

Pricing policy for SMS

FAQ

• Can I send both one-off and bulk SMS?
  

Yes. The integration supports individual and bulk SMS sending.

• Can SMS be automated?
  

Yes. SMS can be connected to automation rules, workflows, CRM details, and CRM Marketing.

• Why is this useful for business teams?
  

Because it speeds up communication, cuts repetitive work, and keeps messaging tied to CRM processes.