TextLocal SMS

Textlocal SMS helps teams send both one-off and automated SMS without leaving Bitrix24. It connects messaging to CRM records, automation rules, workflows, and CRM Marketing so communication happens at the right moment, with the right context.

Why businesses use it

SMS performs best when it is part of existing CRM and marketing processes, not a separate manual task. This integration helps teams respond faster, reduce repetitive work, and keep customer communication tied to real pipeline activity.

Business value

- Send SMS from Bitrix24 through Textlocal in one workflow

- Automate reminders, alerts, and follow-ups based on CRM events

- Connect SMS to CRM details and CRM Marketing audiences

- Add reliable SMS steps to sales and service funnels

Common use cases

- Trigger SMS when a lead or deal reaches a specific stage

- Run bulk SMS campaigns from CRM Marketing segments

- Send one-off SMS directly from a CRM record

- Use SMS as an automated follow-up step in funnel workflows

How it works

Install the app, connect Textlocal, and map SMS actions to Bitrix24 automation rules, workflows, CRM details, and CRM Marketing. Messages are sent automatically when conditions are met, or manually from CRM records when needed.

FAQ

We miss follow-ups because reps send SMS manually. How do we make messaging consistent?

Connect Textlocal to Bitrix24 automation rules and workflows. SMS is triggered by defined CRM conditions, so important messages are sent on time without manual reminders.

Our SMS and CRM data are disconnected. How do we keep communication in context?

Tie SMS to CRM details and CRM Marketing. This keeps messages linked to customer records and segments, improving handoffs between sales, support, and marketing.

We need both quick one-off texts and automated funnel messages. Can one setup handle both?

Yes. Teams can send individual SMS from CRM records and run automated SMS steps in sales funnels from the same Textlocal integration.