Line messenger

Line messenger sends messages, images, audio, and video files fr om one-on-one LINE chats to Bitrix24 Open Channels and automatically creates leads and contacts for each client.

Why businesses use it

Teams want LINE conversations captured in CRM with leads, contacts, and media stored in Bitrix24.

Business value

Send LINE messages and media into Bitrix24 Open Channels.
Automatically generate leads and contacts from LINE conversations.
Store LINE files in a dedicated Company Drive folder.

Common use cases

Support customers in LINE through Bitrix24 Open Channels.
Capture new leads when clients message in LINE.
Keep media files from LINE chats in Company Drive.

How it works

Connect LINE and route one-on-one chats into Bitrix24 Open Channels. Bitrix24 creates leads and contacts and stores LINE files in a separate Company Drive folder.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

FAQ

Our team replies in LINE, but CRM has no full conversation history. How do we fix this?
Route one-on-one LINE chats into Bitrix24 Open Channels so messages and media are captured wh ere your team already works.

Can we create leads and contacts automatically from LINE chats?
Yes. The integration creates CRM leads and contacts for LINE clients as conversations come in.

Where do images, audio, and video from LINE chats go in Bitrix24?
LINE files are stored in a dedicated Company Drive folder, making media easy to find and manage.