Bitrix24 Integrations提供的RingCentral Telephony

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RingCentral Telephony

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安裝

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開發人員

Bitrix24 Integrations

描述

RingCentral is an intuitive platform for voice, video meetings, team messaging, and collaboration.

The integration app allows you to take and place calls from Bitrix24 using RingCentral app.
The call time, duration, and recordings get mapped to your CRM client records after a call is finished.

Prior to configuring the integration app make sure that your RingCentral plan includes access to APIs.

Learn more about the app.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

安裝說明

技術支援

資料安全性

已新增： 10/08/2017

技術支援

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support team. Our Integrations support team will be happy to assist you in queries of any kind.

We also recommend to go through the steps described in this article to troubleshoot common issues which may affect the app's functioning.

安裝說明

Learn about installing and setting up the app in our helpdesk article.

資料安全性

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RingCentral Telephony

應用程式請求存取資料的權限：

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

公司架構

full access: view, create, edit and delete departments

電話語音

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics

聊天和通知

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

使用者 (最小)

讀取使用者清單和名稱，但不包含連絡人資訊

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評論

評論總數：2

Olga M.

12.12.2024

Calls are not correctly transmitted to Bitrix, statistics do not correspond to reality, ... 更多

Jose T.

14.08.2024

I upgraded my Ringcentral account and it didn't work. I also tried to get help. 更多

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RingCentral Telephony

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