How a Free Bitrix24 Plan is Going to Change after January 1, 2021

阅读时间:8分钟
Bitrix24團隊
2020年12月1日
上次更新:2021年4月23日
How a Free Bitrix24 Plan is Going to Change after January 1, 2021

Dear free Bitrix24 plan users!

This spring we made our free plan available to an unlimited number of users in order to help our clients during the Covid-19 pandemic. While we are very proud of this decision and the positive response we received from you, it has significantly increased server load for free account users. In plain English, sometimes your free accounts would work slower. Our tech team has worked on a number of solutions that would allow us to keep free unlimited users AND improve free account performance, resulting in the following changes.

You have probably noticed that your free accounts are working much faster now. This is the effect of new search filter limits for tasks and CRM that took effect on December 1, and we are planning further performance enhancements.

Also, we are changing unlimited REST API access rules for free accounts after January 1, 2021. This means that if you are using REST API, webhooks or marketplace applications, you’ll need to upgrade to a paid plan, which automatically moves your Bitrix24 account to a separate stack of servers that are capable of handling peak loads without any performance degrading. This too should result in noticeable improvements for all free and paid Bitrix24 accounts.

Finally, we are changing telephony access rules. Currently, free accounts are capable of purchasing telephony credits in order to make calls, rent numbers or use other Bitrix24 telephony features. However, such accounts are still considered free, meaning they aren’t eligible for technical support and setup assistance. Because many telephony users do feel that they need access to our tech support team during initial setup, the ability to purchase telephony credits and use telephony services is going to be reserved only to Bitrix24 accounts with tech support access. These changes are taking effect on January 1, 2021, as well.

Overall these changes are impacting a small number of free Bitrix24 users, but everyone should experience the positive impact of these changes as soon as they are implemented. 

Thank you for using Bitrix24 and happy holiday season!

Your Bitrix24 team

最熱門
客戶關係管理
CRM中的自動化規則和觸發器:員工監控
重要新聞
解鎖工作流程自動化的力量
客戶關係管理
BI Builder
重要新聞
Bitrix24行動應用程式中的行事曆
重要新聞
建立並發送文件以供電子簽名

免費,無限制,線上。

Bitrix24是每個人皆能進行任務和專案的溝通、協作、管理客戶等多項工作的好所在。

開始免費使用
您可能還喜歡
Bitrix24行事曆:空閒時段
重要新聞
Bitrix24行事曆:空閒時段
阅读时间:2分钟
如何為Bitrix24使用者設置單點登錄
重要新聞
如何為Bitrix24使用者設置單點登錄
阅读时间:1分钟
Bitrix24客戶支持
重要新聞
Bitrix24客戶支持
阅读时间:1分钟