Smart Bot IA

SmartBot IA is a powerful Artificial Intelligence assistant that automates your customer support 24/7 without leaving Bitrix24. It reduces your human agents' workload by responding precisely and naturally in your Open Channels.

Key Features:

• RAG Training (Knowledge Base): Upload your own company PDFs and URLs. The bot will exclusively use your verified data to answer, without hallucinating information.
  
• Advanced CRM Actions: SmartBot doesn't just chat; it executes tasks. It can transfer conversations to a human, Create Tasks, Collect customer data before routing, and Create Leads in the CRM.
  
• Cognitive Capabilities: Enable premium features like Customer Sentiment Analysis or Automatic Chat Summaries when transferring to an agent.
  
• 100% Native Configuration: Define your Bot, its persona (Prompt), and its rules strictly from the Bitrix24 menu, with no external portals required.
  

Transparent Pricing Structure: The connector app installation in Bitrix24 is 100% free. The AI cognitive processing requires an active external subscription with SedeBit.

• Free Plan: €0/mo (Includes 1 Active Bot).
  
• Starter Plan: €19/mo (Includes up to 2 Active Bots).
  
• Pro Plan: €29/mo (Includes Unlimited Active Bots). All plans include the exact same advanced AI features. Check our website for full details.