Bitrix24提供的Call analytics

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开始免费使用

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Sales and CRM
Call analytics

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70116
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Bitrix24

描述

Improve the quality of calls in your company. Compare employee workload and efficiency, monitor the waiting time and call length.

Charts in this dashboard:
- Inbound, outbound and missed calls;
- Related sales;
- Failed to successful deals ratio and related calls;
- Calls over days of the week;
- Related sales representatives statistics.

添加时间： 03/06/2024

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Tasks: assignee and department involvement

Tasks: assignee and department involvement

Analyze the assignee and department workload

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Tasks: completion time

Tasks: completion time

Analyze task execution time statistics and overdue tasks

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Deal analytics

Deal analytics

Analyze deals and identify tight spots that may need improvement.

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View and analyze how your business creates leads

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Key performance indicators

Key performance indicators

Analyze performance indicators most critical to your business

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Tasks: actual completion time

Tasks: actual completion time

Analyze actual completion time of your tasks

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Workflow analytics

Workflow analytics

Analyze your business workflows.

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Comparative sales analysis

Comparative sales analysis

Compare products or product groups by total sales, number of deals, items sold or discount.

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Workflow performance

Workflow performance

Analyze workflow performance in your company.

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ABC Analysis

ABC Analysis

Identify and prioritize key customers

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