CallGear提供的CallGear AE - OMNIchannel communication management system

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Sales and CRM
CallGear AE - OMNIchannel communication management system

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CallGear

描述

CallGear OMNI Capabilities:

• Centralised Management: All communications are handled in one place, enabling employees to work more efficiently.

• Confidence in Responses: Every customer inquiry via any channel will receive a response.

• Load Optimization: Employee workload is redistributed, improving team efficiency.

• Quality Control: All customer communications are visible and can be evaluated, enhancing service quality.

Channels supported by CallGear OMNI:

• WhatsApp

• WhatsApp Business API

• Telegram bot

• Telegram

• Instagram

• Facebook

• Email

Use CallGear OMNI to improve the efficiency and quality of your communications.

Explore the service and its pricing.

安裝說明

技術支援

資料安全性

已新增： 13/05/2026

技術支援

If you have any questions, please call our support team at +971 4 383 9000.
Average response time: 5 minutes
Our support is available 24/7.

安裝說明

Integration is connected in a couple of clicks:

1) Click "Install" on this page.
2) Log in to your CallGear personal account with the administrator password in the "Integrations" section
3) Find the "Bitrix24 (EN)" integration and connect
4) When connecting, help button in the right corner of the screen will guide you through all the steps of connection and settings

資料安全性

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CallGear AE - OMNIchannel communication management system

應用程式請求存取資料的權限：

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

公司架構

full access: view, create, edit and delete departments

電話語音

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics