Questblue SMS

Questblue SMS helps teams that rely on SMS reduce manual work and send messages at the right moment in their process. It connects Questblue with Bitrix24 so SMS can be used inside your Bitrix24 account and tied to your CRM automation.

Why businesses use it

When SMS is handled outside the main workflow, teams spend more time on routine actions and follow-ups are easier to miss. Questblue SMS brings SMS into Bitrix24 so communication can be triggered as part of your existing CRM and automation process.

Business value

• Reduce manual SMS sending in daily work

• Trigger messages exactly when needed through Bitrix24 automation

• Support a more automated sales funnel

• Keep SMS activity connected to your Bitrix24 CRM process

Common use cases

• Send SMS automatically from Bitrix24 at specific stages of a sales funnel

• Use SMS in automation rules and workflows instead of sending messages manually

• Connect SMS to CRM details for more context in the process

• Use SMS together with CRM Marketing activities in Bitrix24

How it works

Install Questblue SMS from the Bitrix24 Marketplace and authorize it with your Questblue account. No additional app setup is required in Bitrix24, but to start using the app you need to complete Questblue-side setup: sel ect “API for programmers”, add IP access for 107.20.242.201, copy the API access value into the app, and configure an outgoing number if you do not have one yet. It is also recommended to send a test SMS before using it in production. The app works with Bitrix24 commercial plans only; Free plan users can test it during the trial period and then upgrade to a commercial subscription.

FAQ

We send SMS manually and miss follow-ups. How can we automate this?

Use Questblue SMS with Bitrix24 automation rules and workflows to send SMS automatically when needed.

Can I use Questblue SMS inside Bitrix24 instead of switching between tools?

Yes. The app lets you work with Questblue SMS directly inside your Bitrix24 account.

Do I need extra setup after installing the app fr om the Marketplace?

In Bitrix24, no additional app setup is required. To start using it, you must authorize your Questblue account and complete the required Questblue API and outgoing number configuration.