Plivo SMS

Plivo SMS helps sales and support teams send text messages from Bitrix24 when they need fast, reliable outreach. It is built for businesses that use CRM automation and want SMS delivery handled by a global provider. This reduces manual messaging and keeps communication tied to leads and deals.

Why businesses use it

Teams need a simple way to send SMS at scale without leaving the CRM. This integration keeps SMS delivery inside Bitrix24 workflows and removes extra tools.

Business value

• Less manual messaging with SMS sent from CRM automation
  
• Faster follow‑ups on leads and deals
  
• Consistent customer communication from one system
  
• Global SMS reach through a dedicated provider
  

Common use cases

• Send automated SMS to leads or deals from Bitrix24
  
• Broadcast bulk notifications and reminders via SMS
  
• Send one‑time codes for login verification
  
• Share download links by SMS
  
• Trigger SMS alerts through CRM automation rules
  

How it works

Install the app, configure it, and select Plivo as the provider in the “Send SMS” CRM automation rule, then use it for SMS actions on leads and deals. The app works with Bitrix24 commercial plans only; free plan users can test during the trial and then upgrade. The integration supports Plivo SMS only; Plivo Voice API is not included.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

FAQ

• We need SMS inside CRM automation. Can we use Plivo for that?
  

Yes. Select Plivo as the provider in the Bitrix24 “Send SMS” automation rule.

• Does this app include Plivo Voice calls?
  

No. The integration supports Plivo SMS only.

• We are on the free Bitrix24 plan. Can we use this app?
  

Only commercial plans are supported; free users can test during the trial and then upgrade.