TextMagic SMS

TextMagic SMS helps sales and support teams send SMS from Bitrix24 without manual work. It is built for businesses that use CRM automation and want messaging tied to workflows and CRM records. This reduces  routine tasks and keeps outreach consistent.

Why businesses use it

When SMS is handled outside the CRM, teams lose time and context. This integration keeps SMS inside Bitrix24 and supports automated communication.

Business value

• Less manual SMS sending with automation rules

• Faster follow‑ups on leads and deals

• More consistent customer communication

• Ability to run automated SMS steps in a sales funnel

Common use cases

• Send automated SMS from CRM automation rules

• Trigger SMS from workflows and CRM detail forms

• Run SMS campaigns in CRM Marketing

• Use SMS in sales funnel automation

• Test SMS delivery before launch

How it works

Install the app from Bitrix24 Marketplace, authorize your TextMagic account, and generate an API key in TextMagic API settings, then paste the API key and username into the app. Use the Test button to send a  trial SMS; after a successful test, you can send SMS via Bitrix24 automation rules and workflows. The app works with Bitrix24 commercial plans only. Free plan users can test it during the trial period and then upgrade to a commercial subscription.

FAQ

We want SMS to go out automatically when a lead changes stage. How do we do that?

Sel ect TextMagic as the provider in Bitrix24 automation rules and add an SMS action.

We can’t connect the app. What credentials are required?

Generate an API key in TextMagic and enter the API key and username in the app settings.

We need to verify delivery before using it for customers. What should we do?

Send a test SMS fr om the app to confirm that TextMagic is connected and sending.