Mercado Libre

添加新功能和特性到您的 Bitrix24 帐户。从应用商城安装现有的应用程序。

Mercado Libre is the leading online shopping and cross-border trade organization proving to be the first choice of Latin American e-Commerce sellers.

Our integration app will let you connect Mercado Libre to Bitrix24 to process customer's requests in your unified workspace.

Features and functionalities include:
  • Registering a separate Mercado Libre connector in Contact Center for managing open channels
  • Connecting an open channel to your merchant account on the platform
  • Processing requests, such as customer queries on your items, in separate open channel dialogues
  • Automatic lead creation (CRM - Leads)
  • Analyzing support metrics via standard means of Bitrix24 for the preferred open channel
  • Dedicated support and help instructions by Albato
Learn more with our screencast guides on YouTube

Learn more about Mercado Libre fees

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Solution enabling communication with Mercado Libre customers via open channels

You can reach out to us for user support via email at Simply drop us a message, and we'll get back to you promptly.

Alternatively, you can also chat with us directly through the application interface. Our online chat feature allows for quick and convenient communication, ensuring that you receive the assistance you need in real-time.

Don't hesitate to reach out to us. We're here to ensure your experience with our app is smooth and successful.
Installation as well as setup are simple, here are the required steps:
  • Install the app from Bitrix24 Market
  • Sign in and grant the permission to access your merchant account from within the app
  • Select an open channel to be connected to Mercado Libre
  • Process requests via open channel chats in Bitrix24
Learn more with our screencast guides on YouTube