Ticket24
添加新功能和特性到您的 Bitrix24 帐户。从应用商城安装现有的应用程序。
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A fully integrated ticketing system to Bitrix24 platfrom. It is the important step to building a great customer experience. It's a central hub for all your customer questions, requests, and concerns. Above all, it gives you a complete picture of each customer, so you can offer the right support.
Ticket24 system is a simple and convenient communication tool with company clients. Using it, they can send inquiries, i.e. raise a tickets regarding your products and services.
How this application works:- The client on the page https://ticket24.link/ indicates the address of your Bitrix24 account, his email and his password;
- Once you've entered the required information, you'll be directed to your personal account.
- Your email and password will be securely stored in the Contacts section.
- When a client submits a ticket, it automatically appears as a task on your portal.
- This task is assigned to the group that you specified during the application installation.
- All communication related to the task will be mirrored in the comments section of the ticket, accessible from the client's personal account.
- Additionally, the ticket in the client's personal account will display the name of the current task stage.
- To learn more about our tariff plans, please visit: https://ticket24.emcsoft.io/
Demonstração completa de como o aplicativo funciona, você pode ver neste vídeo em português:
版本 4
1. You can add multiple groups
2. You can add tags for a ticket
3. You can link task stages to business processes
版本 3
Spanish version added
版本 2
1/ Now field for Client Password in Contact generated automatically;
2/ Group where all tickets created not generating automatically by name Ticket24
版本 1
This app is a ticketing system that allows your customers send you tickets from their personal client cabinet
please Send a message directly from your Bitrix24: https://bit.ly/EMCsoftMarketplaceSupport