Etsy integration

Etsy integration helps teams keep Etsy order data in Bitrix24 CRM for clearer sales control and less manual entry. It syncs Etsy receipts with Bitrix24 deals, adds buyers as contacts, and keeps order updates visible in CRM.

Why businesses use it

When Etsy orders are tracked outside CRM, teams spend more time entering data by hand and can miss status changes. This integration helps keep orders, buyers, products, and deal updates together in Bitrix24.

Business value

• Reduce manual transfer of Etsy order data into Bitrix24

• Keep deals and contacts updated from Etsy receipts

• Track sales dynamics in Bitrix24 CRM with synced order information

• Improve control over order status changes with matching triggers

Common use cases

• Import new Etsy orders into Bitrix24 as deals

• Create or update buyer records in Bitrix24 as contacts

• Add ordered products to the deal product table

• Monitor receipt status changes such as NEW, PAID, and SHIPPED

• Run a manual update check when the store has recent changes

How it works

The app receives created or updated Etsy orders through periodic automatic checks or manual checks launched from embedded menus in the deal list, contact list, and deal or contact details. Etsy receipts are synced to Bitrix24 deals, products are added from the receipt transactions list, and the buyer is imported as a contact. During setup, you must enter your Etsy user ID, authorize access to your Etsy account, and sel ect a default responsible user for new deals and contacts. After preferences are saved, the app starts working, stores the last check time based on the current date and time minus one day, and updates records fr om receipts modified since the last check.

FAQ

I want Etsy orders in Bitrix24 without entering them manually. What gets imported?

The app imports Etsy receipts as deals, buyers as contacts, and products into the deal product table.

Can I update orders without waiting for the automatic check?

Yes. You can manually start an update check from embedded menus in the deal list, contact list, or deal and contact details.

What buyer and deal data does the app bring into Bitrix24?

For contacts, it imports buyer ID, recipient full name, and e-mail from the received payment confirmation message. For deals, it fills in the receipt number, order creation date, responsible user, total, currency, and product data.

How are status changes handled?

Receipt status changes initiate matching triggers. The available status triggers are NEW, PAID, and SHIPPED.

Do I need anything specific to connect the app?

Yes. You need to install the app in Bitrix24, enter your Etsy user ID, authorize the app in Etsy, and save preferences with a default responsible user.