Ánima提供的Anima Chatbot for Bitrix24

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Anima Chatbot for Bitrix24

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Ánima

描述

Connect your Bitrix24 account to Ánima Bot's AI conversational engine to automate customer support, escalate cases, and record interactions directly from your connected channels.

What is Ánima?

Ánima is an artificial intelligence-based conversational engine that allows you to:

Automate structured and unstructured customer service flows.
Respond to frequently asked questions.
Collect and manage customer data.
Deliver personalized experiences through channels like Telegram, WhatsApp, and Bitrix24 chat.

Main Features

Automatic bot registration in Open Channels (imbot.register)
Message reception and response from the Bitrix24 webhook
Manual and automatic transfer to human agents
Secure integration using OAuth 2.0
Automatic token refresh

Requirements

Bitrix24 instance
Administrator access
Public domain (for webhooks)

Pricing

Integration: Free → [See pricing] https://anima.bot/precios
Starter Plan: USD 39/month - 1 chatbot, up to 1,000 conversations.
Business Plan: USD 79/month - 3 chatbots, up to 5,000 conversations.
Enterprise Plan: Custom pricing - unlimited conversations, dedicated support, and advanced integration.

安装说明

技术支持

数据安全

添加时间： 13/11/2025

技术支持

Email: info@anima.bot
Technical Support: https://test-bitrix.anima.bot/contact

安装说明

Quick Installation with OAuth 2.0

Follow the instructions below:

Install the app from the Bitrix24 Market.
Accept the terms and conditions, permissions, and authorize access.
The app will automatically register on your portal using OAuth 2.0.
**IMPORTANT**: After installation, visit Ánima Bot Settings to complete the process.
Link: Configure AnimaBot
Enter your Bitrix24 instance domain and configure the bot name and conversational hash.
Open Contact Center → Open Channels → Chat Bots → Select the bot you created.
For setup help, visit: [Settings Guide - Ánima Bot].
Save the changes and start automating your conversations.
If you need additional help, visit: [Setup Guide - Ánima Bot].
Demonstration videos: [View].

Demonstration video: https://test-bitrix.anima.bot/bitrix/videos/AnimaBot.mp4

Custom Conversation Tree Design

Ánima Bot includes a default conversation tree to get you started immediately. However, you can request a **custom conversation tree** designed specifically for your business needs.

Why Choose a Custom Design?

**Tailored to your business**: Conversation flows designed for your specific industry and processes.
**Better results**: Optimized paths that improve customer satisfaction and conversion rates.
**Professional support**: Our team guides you through the entire design process.
**Scalable solution**: Easy to update and adapt as your business grows.

How to Request a Custom Tree:

**Contact our team**: Visit [Contact ].
**Share your requirements**: Tell us about your business, industry, and desired conversation flows
**Get your custom design**: Our team will create a personalized conversation tree
**Receive your hash**: Use the custom hash provided during bot configuration

What's Included: