Asterisk integration: connector Itgrix

Asterisk integration: connector Itgrix
Itgro
免费
应用内购买
安装
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Itgrix is a reliable tool for integration of your Bitrix24 and IP-telephony Asterisk. Work with calls directly from CRM.


Please pay attention: only limited functionality of the module for 2 users is available for free. To remove the limits, you need to purchase a license for the module. Email usto get Itgrix module with full functionality.


As a bonus, after installing the free Itgrix integration module, you are given the opportunity to test the full functionality for 14 days.


Our module advantages:

Reliability of connector
  • Actual functions

  • Skilled developers team

  • Regular updates

  • Powerful technical support

System flexibility
  • Extensive resources for personal customizations for your tasks

  • The ability to install on any server suitable for system requirements

  • Choosing a storage location for conversation records – in Bitrix24 or on your server

Usability
  • Integration with any Asterisk from 1.8 version

  • For installation are suitable: pure Asterisk and FreePBX, Elastix or Issabel

  • Additional software is not necessary

  • All the configured functions of your telephony will be kept (distribution and groups of incoming calls, call queues, and much more)

Additional Bitrix24 functionality after configuring Itgrix

✓ Automatic lead creation

Automatic creation of new leads/contacts for calls from numbers that have not been registered in the CRM yet.

When the conversation is over, the module adds new information about the source and the responsible person in the lead card.

Automatic connection to the responsible person

All repeated calls from the client receive to the responsible person assigned by the system.

Automatic call generation in the Bitrix24

Call history with the fixed length of each one and recordings of conversations that can be reproduced and downloaded.

Fixation of missed calls

Automatic creation of an activity for the responsible employee for the missed call from known numbers.

Additional capacity to create a "Call back to missed call" task.

Click-to-call in your Bitrix24

One-click call directly in the interface or call by dialing the number in the built-in interface;

Pop-up call card (stays in place during a conversation)

Main information about client, comment to ongoing call, creating a deal and invoice, as well as switching to the client's card.

End-to-end analytics

Fixing traffic sources and the type of request (call, email, chat) in the lead card.

Ability to generate reports on lead sources, advertising ROI and channels performance.

Possibility of functional extension

Open customization options and detailed documentation for administrators.


The difference between the free version of Itgrix and the paid one

The free version of the module has limitations on the number of portal users, as well as on functionality, and is suitable for a small company or for a test before large-scale implementation.


Available number of users to work with the free tool:

  • 2 users.

Functionality limits of the free version:

  • only 1 call source;

  • it is impossible to disable the automatically creation of a lead / contact for incoming and outgoing calls;

  • call recording files are uploaded to CRM without the ability to attach records by links;

  • only basic customizations of phone numbers are available.

To remove limits, switch to full Itgrix mode. To achieve this goal, you need to purchase a licence for the module by contacting Itgrix specialists.


Price list of the full version of the Asterisk-integration module

The minimum licence term for purchase is 3 months. The longer the validity term of the purchased licence, the more profitable it is.

Licence validity period

3 months

6 months

1 year

2 years

Discount

     4%

     8%

  16%

   24%

Full price

   $147

   $141

   $294

   $270

 $588

 $494

$1 176

   $888

Price per month
(including discount)

    $47

    $45

  $41

   $37

ℹ The module supposes a one-time payment for the entire term of the chosen licence.


Software developer

Developer of the Asterisk-integration module Itgrix – «Itgro» company ("Razumnye resheniya" LLC).

Since 2010 we develop various web projects in Russian and English (sites based on 1C-Bitrix, complex web services, mobile applications, etc.), and since 2015 we implement and modify Bitrix24, install and configure Asterisk, integrate Bitrix24 corporate portals with 1C, Asterisk-telephony and other systems to optimize business operations and provide customer convenience.

Achievements

Web development company «Itgro» is a Bitrix24 gold partner, awarded with certificates of the BitrixAwards (in 2019) for the 5th place in the category "The best Apps24 author", as well as for the 1st place in the category "Sales Leader" of the cloud version of Bitrix24 in the Ural region of Russia.

Our official website: https://itgro.ru/

Official website of our module: https://itgrix.com/


The geography of our clients

We work with clients all over the world. Our integration module is already used in countries such as: Russia, USA, Hungary, Brazil, Peru, Colombia, Belarus, Ukraine, Moldova, Albania, Kazakhstan, Kyrgyzstan, Uzbekistan, Georgia, Armenia, Vietnam, India, Costa Rica, Ecuador, etc.

版本 2

  • Application widget was added.

  • Now a support chat bot welcomes You after installation in Bitrix24.


New features:

  • Repeat sales mode support.

  • Support for two CRM modes: Simple (Deals + Contacts; no Leads) and Classic (Leads → Deals + Contacts).

  • Creating new tasks for missed calls.

Got a question?

Please contact technical support specialists:

 ➢ Email: bx24@itgro.ru

 ➢ Online chat

 ➢ Telegram

We are in touch with our clients from Monday till Friday from 8 AM till 5 PM (GMT +03:00) and try to answer your questions within 2 hours of receiving your request.

ℹ The answers to the most frequency questions about our module are already in Itgrix`s database – we'd highly recommend that you read it.


Possibilities of functional extension

By your own
Module Itgrix has open customization options and detailed documentation for administrators.

Here is a short step-by-step guide to customization:
  1. Activate the Customizer in the Itgrix interface;
  2. Read the documentation for administrators;

  3. Sel ect the necessary add-ons and configure customization.

By specialists from Itgrix

If you have any doubt about your technical skills its possible to order the necessary modification fr om us. Please clarify the price and conditions individually.

❗ Before starting the installation please check your source data for compliance with the minimum system requirements.


Itgrix module is installed in 4 stages given below:

  1. Installing the Itgrix app inside your Bitrix24 portal;
  2. Installing the module on the server where your Asterisk-telephony is located;
  3. Configuring integration using the app interface;
  4. Checking the correctness of integration by following test cases.

ℹ You should follow our step-by-step instruction for quick and correct self configuration of the Itgrix module.


Any difficulties?
  1. Contact Itgrix technical support for help

    OR

  2. Order the integration configuration service from Itgrix specialists:

    • the price of the service is $99,

    • 2 extra weeks of using the module as a gift.


Distant configuring by specialists from Itgrix

To achieve this goal, we will need:

  • Access with administrative rights to the the server where your Asterisk-telephony is located and your Bitrix24 portal
    OR
    Distance access to the user's desktop with similar rights;

  • Your help to get into contact with your specialist

    • who is competent to answer questions about the business logic

      and

    • who has the ability to make outgoing calls and answer incoming calls from the telephony that is being integrated.